Shipping policy
We are honored to be your choice of artificial greenery and look forward to helping your indoor space thrive with our gorgeous products.
*Where We Ship:
We ship to the 48 contiguous United States. At the moment, we do not ship to P.O Boxes, you must have a valid address within the continental USA.
*Shipping Rates:
Order Total Pre-Tax:$0~$150
Shipping Charge:$9.99
Order Total Pre-Tax:$150+
Shipping Charge:$0
Only applicable to orders shipped within the continental USA. Shipping costs are non-refundable
*Shipping Transit Times
Delivery Method : We provide fast and safe shipment via FedEx、 UPS or other couriers
Approximate Shipping Time:3-7 business days
Once your order has been processed and prepared for shipment within that time frame, the delivery service you've chosen will ensure that your package reaches you within the specified delivery window.
*Here is how it works:
1. Processing Time:
Orders are processed within 1-2 business days (excluding weekends and holidays) after payment verification.
Please double-check your shipping address. We will not be responsible for orders shipped to incorrect addresses.
2. Shipping Rates:
Free shipping is available for orders over a specified amount. Check our promotions for details.
3. Shipping Methods:
We offer standard shipping.
Standard shipping usually takes 3-7 business days.
4. Order Tracking:
Once your order is shipped, you will receive a tracking number via email.
Use the tracking number to monitor your package's journey to your doorstep.
5. Delays:
We strive to deliver your order promptly, but unforeseen circumstances may cause delays.
If there's a significant delay, we will notify you via email.
6. Lost or Damaged Items:
In the rare event of lost or damaged items during shipping, please contact us within 7 days of receiving your order.
Provide photos of the damaged items and packaging for our investigation.
7. Returns Due to Shipping Issues:
If your order is returned to us due to an incorrect address or delivery failure, we will contact you for an alternative address.
Additional shipping charges may apply for reshipment
Thank you for choosing Verinatural